Puhui industry holds itself to the highest quality standards that control everything from incoming raw materials to final factory production. At Puhui's factory (Sichuan Xinming Plastic industry )all materials are tested to ensure they meet industry standards before entering the manufacturing phase. Additionally, every product is qualified for all routine QA/QC tests performed at each facility.
Customer satisfaction comes first at Puhui. For instance, technical consultations, training courses, and on-site assistance are among the services offered by Puhui to support customers. Additionally, Puhui procedures help ensure that products comply with international norms, as monitored and evaluated on an ongoing basis according to standards set by independent testing agencies. And when it comes to our PVC pipes for coal mine, our total control over all the input variables that can affect the quality of the end product helps ensure manufacturing excellence.
Our company implements the business policy of “paying equal attention to service and quality” and strictly controls each process of production and service in accordance with ISO quality system. All products have been tested by the provincial and national quality and technical supervision departments to fully meet the standard requirements.
For the convenience of users, Our company has dedicated service department that can answer various technical problems that appear at any time. Our company provides highly-satisfied pre-sales, sales, and after-sales service commitments with a highly responsible attitude:
First, pre-sales1.All the products provided by the company are manufactured by our company. In the process of raw material procurement, manufacturing, quality control and inspection, storage and transportation, we strictly follow the ISO9001 quality management system standards and our company's quality manual specification.
2.All the equipment and materials definitely reliable, The quality of the product fully complies with national standards.
3.According to the customer's needs, we can assist customers to design a complete and customized solutions for engineering projects.
Second, sales1.According to the contract, all the goods will be delivered to the designated location of the buyer on time.
2. Each batch of goods is delivered with a packing list, product quality inspection report, and a certificate of origin required by some customers.
3. According to user requirements, provide free materials and conduct relevant knowledge training to the buyer's construction team so that we can master the use of the products and related precautions to ensure the smooth construction of the projects.
4. According to the construction needs, we can also dispatch engineers to guide the installation, commissioning services (or provide training service on-site) to ensure that the pipeline into normal operation.
Third, after salesProduct Quality Guarantee Service 1. Our company is responsible for free exchange, if the products we sold have quality issues.
2. After-sales maintenance service.
Our company have a professional technical staff responsible for providing users with technical advisory services related to pipeline installation, the company provides 24-hour after-sale hotline service. After-sales service personnel regularly and irregularly return visits to the products sold by the company.
3. The latest information and application profiles of the goods will be provided, and some upgrade service are free.